Pricing, Payment & Billing
What is demand If you are a large business, commercial or industrial customer, demand charges are usually a component of your electricity bill. Your dema...
Service Billing For your convenience, Active Utilities issues accounts monthly in paper or electronic form. Your billing date is decided by the service ...
If you are having difficulties paying your Active Utilities bill, it is important that you contact us as soon as possible. Ask us for a payment plan—where...
For your convenience, Active Utilities offers a range of handy payment alternatives. Simply select the method that’s right for you. Direct Debit Ne...
Sometimes, location or circumstances mean assistance is available for utility, technology and communication costs. Generally, your local government authori...
Financial Hardship We acknowledge and understand that sometimes we all experience financial hardship. We are here to work with you and assist as we can to...
Attached you will find our International call rates
You can call 30 pre-selected international countries for 120 mins each month as part of your eligible plan.* *Ask your consultant if your current voice ...
Attached you will find the fees and charges associated with our services.
As an internet Retailer we are charged by a third party for configuration costs, which are on-charged to you as the end customer.