Connection / Disconnection
If your service has been disconnected, contact us as soon as possible. We will explain why it was disconnected, what you need to do to have it reconnecte...
We understand how important continued energy supply is. We will only disconnect a customer’s service where we are permitted by the laws, rules and codes ap...
If you are an exiting account holder all you need to do is email us at connect@activeutilities.com.au or via our website via the signup link.
If you do not ...
Fees for connecting, disconnecting or reconnecting a service vary according to the service, location, work required and regulatory arrangements applying to ...