Anyone who operates an Embedded Network is deemed as an Exempt seller. Although Embedded Network Operators sit outside the traditional Electricity retailer guidelines, they still have a set of rules and obligations they must adhere to.
Attached are two fact sheets from the AER that outlines the requirements and obligations of exempt sellers to residential and small business customers.
If you are a customer within an Embedded Networks it is important to know your rights. Please take the time to review our Embedded Network Customer rights and protections Article. This will further expand on the rights to ALL Embedded Network customers.
For a high level introduction to Embedded Networks, please take the time to review our What is an Embedded Network Article.