I have received the wireless router but I'm unable to connect to the internet?
This indicates that your internet configuration is still in progress or could be an error with your modem.
A confirmation email will be sent to you confirming completion of the internet connection. You can then plug in your router which should connect to the internet instantly.
If you have received the email and service is still not working then you should contact our support line on 1300 587 623 or via email at firstname.lastname@example.org.
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