If you are moving out of premises supplied by Active Utilities or Savant Energy, please contact the business named on your bill as early as possible and preferably at least three business days before your move-out date.
This allows us to arrange a final meter reading where required, close your account and prepare your final bill.
Please provide:
your customer or account number;
your current service address;
the date you are moving out;
your forwarding address;
your current telephone number and email address; and
any information needed to arrange safe access to the meter.
You may remain responsible for usage and other applicable charges until your account has been closed in accordance with the requirements applying to your service. If you notify us after leaving, contact us as soon as possible.
Contact us
Active Utilities
Call: 1300 587 623
Email: service@activeutilities.com.au
Or contact us online: Submit an enquiry
Savant Energy
Call: 1300 117 376
Email: adminsa@activeutilities.com.au
If you are moving to another premises within the same building, you must still close the existing account and establish an account for the new premises.