Please select the CIS that is relevant to your service,


Active Utilities no longer provide residential services


1. Critical Information Summary - Private Network (CIS - AU PN Data Only Apr23.pdf)  Internet Only

2. Critical Information Summary - Essendon Fields Fibre Network (CIS - AU EF Data Only Apr23.pdf)  Internet Only

3. Critical Information Summary - Voice Only (CIS - AU Voice Apr23 Fin.pdf)  Voice Only

If unsure of your site type please,

1. Refer to the plan name on our online signup form,

2. Refer to marketing material provided to you,

3. Contact our office during normal business hours on 1300 587 623