https://aufresh.activeutilities.com.au/en/support/home 2026-09-20T08:01:20+00:00 always 1.0 https://aufresh.activeutilities.com.au/ar/support/home 2026-09-20T08:01:20+00:00 always 1.0 https://aufresh.activeutilities.com.au/zh-TW/support/home 2026-09-20T08:01:20+00:00 always 1.0 https://aufresh.activeutilities.com.au/ko/support/home 2026-09-20T08:01:20+00:00 always 1.0 https://aufresh.activeutilities.com.au/en/support/solutions 2026-09-20T08:01:20+00:00 always 0.8 https://aufresh.activeutilities.com.au/en/support/solutions/43000235045 2026-09-20T08:01:20+00:00 always 0.8 https://aufresh.activeutilities.com.au/en/support/solutions/43000362258 2026-09-20T08:01:20+00:00 always 0.8 https://aufresh.activeutilities.com.au/en/support/solutions/43000362259 2026-09-20T08:01:20+00:00 always 0.8 https://aufresh.activeutilities.com.au/en/support/solutions/43000362260 2026-09-20T08:01:20+00:00 always 0.8 https://aufresh.activeutilities.com.au/en/support/solutions/43000362261 2026-09-20T08:01:20+00:00 always 0.8 https://aufresh.activeutilities.com.au/en/support/solutions/43000362262 2026-09-20T08:01:20+00:00 always 0.8 https://aufresh.activeutilities.com.au/en/support/solutions/43000362263 2026-09-20T08:01:20+00:00 always 0.8 https://aufresh.activeutilities.com.au/en/support/solutions/43000362264 2026-09-20T08:01:20+00:00 always 0.8 https://aufresh.activeutilities.com.au/en/support/solutions/43000362265 2026-09-20T08:01:20+00:00 always 0.8 https://aufresh.activeutilities.com.au/en/support/solutions/43000362266 2026-09-20T08:01:20+00:00 always 0.8 https://aufresh.activeutilities.com.au/en/support/solutions/43000366213 2026-09-20T08:01:20+00:00 always 0.8 https://aufresh.activeutilities.com.au/en/support/solutions/folders/43000553239 2026-09-20T08:01:20+00:00 always 0.64 https://aufresh.activeutilities.com.au/en/support/solutions/folders/43000553240 2026-09-20T08:01:20+00:00 always 0.64 https://aufresh.activeutilities.com.au/en/support/solutions/folders/43000553241 2026-09-20T08:01:20+00:00 always 0.64 https://aufresh.activeutilities.com.au/en/support/solutions/folders/43000553242 2026-09-20T08:01:20+00:00 always 0.64 https://aufresh.activeutilities.com.au/en/support/solutions/folders/43000553243 2026-09-20T08:01:20+00:00 always 0.64 https://aufresh.activeutilities.com.au/en/support/solutions/folders/43000553244 2026-09-20T08:01:20+00:00 always 0.64 https://aufresh.activeutilities.com.au/en/support/solutions/folders/43000553245 2026-09-20T08:01:20+00:00 always 0.64 https://aufresh.activeutilities.com.au/en/support/solutions/folders/43000553246 2026-09-20T08:01:20+00:00 always 0.64 https://aufresh.activeutilities.com.au/en/support/solutions/folders/43000553247 2026-09-20T08:01:20+00:00 always 0.64 https://aufresh.activeutilities.com.au/en/support/solutions/folders/43000567307 2026-09-20T08:01:20+00:00 always 0.64 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000497923-complaints-handling-policy 2026-09-07T02:29:29-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000497925-reconnecting-your-service 2026-09-07T20:37:00-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000497928-disconnection-of-your-service 2026-09-07T20:32:24-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000497929-outdoor-electrical-work 2019-04-07T23:37:35-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000497930-life-support-equipment 2026-09-07T02:26:09-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000497931-what-to-do-in-an-electrical-emergency 2019-04-07T23:30:57-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000497932-energy-theft 2021-05-02T19:03:47-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000497933-general-electrical-safety 2019-04-07T23:36:28-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000497936-outdoor-electrical-safety 2019-04-07T23:40:42-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498510-your-customer-portal 2026-09-07T01:49:24-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498511-what-is-demand-electricity-pricing- 2026-09-06T19:11:22-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498512-understanding-your-bill 2026-09-07T01:49:56-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498513-payment-difficulties-extensions 2026-09-07T01:50:23-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498514-payment-options 2026-09-07T01:57:20-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498515-concessions-grants-rebates 2026-09-03T23:07:45-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498516-telecommunications-financial-hardship 2019-09-02T02:05:51-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498517-international-call-rates 2019-04-08T19:26:45-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498518-free-international-time 2020-05-10T16:58:30-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498521-energy-saving-tips 2026-09-03T01:17:49-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498522-what-is-an-embedded-network- 2026-09-08T01:22:14-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498523-who-does-au-purchase-internet-wholesale-services-from- 2021-04-27T17:37:09-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498524-how-do-i-report-a-service-outage- 2026-09-07T00:28:18-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498525-i-have-moved-why-are-you-still-charging-me- 2026-09-03T19:31:41-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498526-do-i-have-to-be-home-for-a-connection- 2026-09-03T01:23:21-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498527-what-do-i-need-to-do-if-i-am-moving-out- 2026-09-07T01:10:42-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498529-why-is-my-electricity-invoice-so-high- 2026-09-07T01:16:00-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498530-am-i-locked-into-a-contract-for-electricity- 2026-09-03T02:00:36-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498531-what-do-i-do-if-i-think-my-meter-reading-is-wrong-or-my-meter-is-not-working-properly- 2026-09-07T01:25:52-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498532-where-do-i-find-my-nmi- 2026-09-07T01:27:10-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498533-connection-disconnection-and-other-fees 2026-09-07T02:15:24-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498534-can-i-choose-my-own-retailer-within-an-embedded-network- 2026-09-07T01:27:38-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498535-what-is-an-estimated-electricity-read- 2026-09-07T01:28:20-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498539-what-should-i-do-in-a-power-outage- 2026-09-07T02:20:30-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498540-data-usage-calculations 2023-04-30T18:44:18-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498543-simple-cyber-security-measures 2023-05-04T16:45:35-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498544-internet-modem-au-supplied- 2021-04-27T17:42:53-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498549-terms-and-conditions 2026-09-07T02:31:19-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498550-direct-debit-service-agreement 2026-09-04T01:46:20-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498551-requesting-private-information-form 2023-04-30T19:01:34-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498552-how-to-apply-for-direct-debit 2026-09-04T00:35:24-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498553-how-to-add-an-authorised-representative-to-your-account 2026-09-08T01:18:11-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498556-voice-data-fair-use-policy 2020-05-10T16:52:12-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498557-privacy-policy 2026-09-07T02:35:44-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498561-tis-non-english-speaking-policy 2019-04-09T00:09:24-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498562-những-câu-hỏi-thường-gặp-vietnamese- 2019-04-09T00:12:04-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498563-اکثرپوچھے-جانے-والے-سوالات-urdu- 2019-04-09T00:13:49-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498564-s-k-s-k-sorulan-sorular-turkish- 2019-04-09T00:15:23-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498565-常見問題-traditional-chinese- 2019-04-09T00:17:44-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498566-அடிக்கடி-கேட்கப்படும்-கேள்விகள்-tamil- 2019-04-09T00:21:13-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498567-preguntas-más-frecuentes-spanish- 2019-04-09T00:23:32-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498571-su-aalaha-badanaa-lays-weydiiyo-somali- 2019-04-09T00:52:44-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498574-често-постављана-питања-serbian- 2019-04-09T00:54:21-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498575-часто-задаваемые-вопросы-russian- 2019-04-09T00:55:22-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498577-وار-وار-پوښتل-شوي-سوالونہ-pashto- 2019-04-09T00:56:44-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498579-बारम्बार-सोधिने-प्रश्नहरु-nepali- 2019-04-09T00:58:08-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498580-자주-묻는-질문들-korean- 2019-04-09T00:59:25-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498581-សំនួរដែលគេសួរញឹកញាប់-khmer- 2019-04-09T01:00:27-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498582-domande-frequenti-italian- 2019-04-09T01:02:15-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498583-συχνά-τιθέμενες-ερωτήσεις-greek- 2019-04-09T01:03:47-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498585-سؤالاتی-که-اغلب-پرسیده-می-شود-farsi-persian- 2019-04-09T01:05:20-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498586-سوالاتی-که-زیاد-پرسیده-میشوند-dari- 2019-04-09T01:06:09-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000498587-أسئلة-متكررة-arabic- 2019-04-09T01:08:17-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000505297-critical-information-summary-data-or-voice-only-services 2023-05-04T18:17:22-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000505299-critical-information-summary-data-and-voice-services 2023-05-04T18:14:44-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000506057-how-do-embedded-networks-operate-in-western-australia 2026-09-03T02:31:41-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000506060-pricing-schedule-fees-and-charges 2026-09-03T23:55:33-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532200-how-do-i-register-for-the-customer-portal- 2026-09-07T01:29:16-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532208-do-you-sell-solar- 2026-09-03T01:03:37-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532209-what-is-a-heating-charge- 2026-09-07T01:29:50-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532210-why-am-l-charged-an-internet-plan-change-fee- 2019-09-09T01:05:24-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532211-am-i-charged-extra-if-i-exceed-my-monthly-internet-data-allowance- 2019-09-09T01:06:20-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532212-i-have-received-the-wireless-router-but-i-m-unable-to-connect-to-the-internet- 2019-09-09T01:14:46-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532216-where-can-i-view-my-internet-usage-online- 2019-09-09T01:55:04-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532441-why-am-i-receiving-two-electricity-bills-for-my-tenancy- 2026-09-07T01:59:39-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532442-who-can-call-on-behalf-of-the-account-owner- 2026-09-06T22:48:09-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532444-i-m-going-to-be-away-for-a-while-should-i-disconnect-my-services- 2026-09-07T01:30:15-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532445-is-there-a-surcharge-for-paying-by-direct-debit- 2026-09-04T02:06:46-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532446-how-can-i-sign-up-to-the-internet-telephone-service- 2019-09-09T18:50:45-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532448-don-t-speak-english 2026-09-07T01:31:21-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532449-do-you-have-an-interpreter-service- 2026-09-07T01:32:38-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532451-can-i-request-copies-of-my-invoices- 2026-09-04T02:10:17-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532452-do-you-charge-excess-data-usage-charges- 2026-09-08T00:44:06-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532453-how-do-i-change-electricity-companies- 2026-09-07T01:33:12-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532454-can-i-receive-a-concession-on-my-bill-if-i-receive-the-disability-support-pension- 2026-09-07T02:02:47-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532456-can-i-claim-any-government-concessions- 2026-09-07T02:03:17-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532458-do-you-use-debt-collection-agencies- 2026-09-04T02:22:40-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532459-when-will-my-direct-debit-payment-be-taken-from-my-nominated-account- 2026-09-08T01:54:53-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532460-can-i-buy-a-top-up-for-my-internet-until-the-end-of-the-month- 2026-09-08T00:46:46-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532461-how-long-will-it-take-for-my-internet-connection-to-be-established- 2019-09-09T19:12:58-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532462-what-are-your-fees-and-charges- 2026-09-04T02:38:47-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000532463-am-i-charged-for-the-gas-used-to-heat-my-water- 2026-09-07T02:06:17-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000533128-how-often-will-l-be-billed- 2026-09-03T21:18:59-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000533129-bill-frequency 2026-09-03T21:20:01-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000533141-who-regulates-electricity-providers- 2026-09-03T06:16:38-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000533143-understanding-your-centralised-hot-water-charges 2026-09-07T01:34:06-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000533934-financial-hardship-and-payment-difficulties 2026-09-07T02:33:33-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000534104-how-do-i-set-up-an-account- 2026-09-07T01:40:52-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000535881-who-is-my-electricity-distributor- 2026-09-07T01:18:02-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000565797-financial-hardship-and-payment-difficulties 2026-09-07T02:34:40-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000575004-active-telco-price-book 2020-05-15T02:25:58-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000575334-business-voice-pricing 2020-05-15T02:27:18-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000613857-hardship-and-family-domestic-violence-policies 2026-09-07T02:34:12-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000656219-understanding-your-usage-and-charges 2026-09-08T02:22:51-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000674346-understanding-electricity-price-changes 2026-09-04T03:11:07-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000676777-exempt-seller-obligations 2022-08-01T01:09:09-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000676778-embedded-network-customer-rights-and-protections 2023-05-21T23:25:30-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000685464-how-are-embedded-networks-regulated- 2026-09-07T01:45:29-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000685466-aer-retailer-of-choice 2022-10-31T00:58:49-05:00 always 0.512 https://aufresh.activeutilities.com.au/en/support/solutions/articles/43000695772-ev-charging-at-apartments-strata-managers-guide 2023-02-21T20:33:07-05:00 always 0.512